Privacy Policy

Eureka Experiences (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.

1. Information We Collect

When you submit a contact or event inquiry form, we may collect:

• Full name,
• Email address,
• Phone number,
• Event location,
• Event type,
• Preferred event date,
• Number of guests,
• Additional information you voluntarily provide.

We collect only the information necessary to respond to your inquiry and discuss potential event services.

2. How We Use Your Information

We use your information to:

• Respond to your requests,
• Provide information about our event services,
• Prepare quotations or package proposals,
• Communicate regarding reservations and event planning,
• Improve our customer service.

We do not sell or rent your personal information to third parties.

3. Payments

Eureka Experiences does not process payments through this website.

Any deposits or payments related to event services are arranged separately through direct communication with our team. Therefore, we do not collect or store credit card or online payment information on this website.

4. Analytics and Tracking

We use:

• Google Analytics to understand how visitors use our website,
• Google Search Console to monitor website performance in search engines.

These tools may collect information such as:

• IP address (in anonymized form where applicable),
• Browser type,
• Device information,
• Pages visited,
• Date and time of visits,
• Referral sources.

This information is used for statistical and website improvement purposes.

5. Data Sharing

We may share information only when necessary to:

• Comply with legal obligations,
• Protect our rights or safety,
• Work with trusted service providers who help us operate the website (such as hosting or email delivery services).

Those providers are required to handle personal data securely and only for the purposes authorized by us.

6. Data Retention

We retain inquiry information only for as long as necessary to:

• Respond to your request,
• Maintain communication regarding potential services,
• Fulfill legal or administrative obligations.

If you wish to have your information removed, you may contact us using the email below.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data,
• Correct inaccurate information,
• Request deletion of your data,
• Object to certain uses of your information,
• Withdraw consent where applicable.

To exercise these rights, contact us at eureka.experiencesevents@gmail.com.

8. Security

We take reasonable technical and organizational measures to protect the information submitted through our website. However, no method of internet transmission or electronic storage is completely secure.

9. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Contact

Eureka Experiences
Email: eureka.experiencesevents@gmail.com